Terms & Conditions

1. About Hart's Desire

Hart's Desire Coaching, LLC is a holistic intimacy and relationship coaching practice. We offer 1:1 coaching sessions and free educational content through our website and blog. Our services are available to adults 18 years of age and older.

 

2. Coaching vs. Therapy — Important Disclaimer

The services provided by Hart's Desire are coaching services, not therapy, counseling, or any form of licensed mental health treatment.

 

Coaching is a collaborative, forward-focused process designed to support personal growth, self-awareness, and goal achievement. It is not a substitute for psychotherapy, psychiatric care, crisis intervention, or medical treatment of any kind.

 

Your coach is not a licensed therapist, psychologist, or medical professional. Nothing shared during coaching sessions or through this website should be interpreted as clinical advice, diagnosis, or treatment.

 

If you are experiencing a mental health crisis, trauma symptoms requiring clinical care, or any medical emergency, please contact a licensed mental health professional or emergency services. Resources include:

988 Suicide & Crisis Lifeline: Call or text 988

Crisis Text Line: Text HOME to 741741

SAMHSA National Helpline: 1-800-662-4357

 

By engaging with Hart's Desire coaching services, you acknowledge that you understand this distinction and are not seeking clinical mental health treatment.

 

3. Coaching Services

Hart's Desire offers 1:1 intimacy and relationship coaching sessions. Sessions are 60–120 minutes in length. Fees vary depending on session length and the number of participants. Fees are periodically reviewed and may be adjusted at the start of a new calendar year; you will always be notified in advance of any changes.

 

Our approach is somatic (body-based), meaning it emphasizes your connection to your body and lived experience — not just thoughts — as the path toward deeper freedom and choice. During sessions, you may be invited to explore emotions, touch, intimacy, and connection. Any such exploration is always at your discretion. Touch is only used with your explicit permission, and you have the right to stop or change any experience at any time, for any reason. Your boundaries will be respected without question.

 

While the primary focus of our work is your sexual and relational wellbeing, other areas of life — such as family history, work, or personal circumstances — may be relevant to discuss as they inform intimacy and relationship patterns.

 

By booking a session, you agree to:

Provide accurate and honest information about yourself and your goals

Take personal responsibility for your choices, safety, and outcomes during and after coaching

Notify your coach of any changes in mental or physical health that may affect your sessions

Engage respectfully and in good faith

Understand that coaching results are not guaranteed and vary by individual

 

If at any point you are unable to continue paying for services, please communicate this in advance and we will work with you to explore available options.

 

4. Scheduling & Cancellations

To cancel or reschedule a session, please provide at least 4 hours' notice before your appointment. Sessions that begin late due to delays on your part may not be extended, and sessions may be canceled if you are more than 15 minutes late.

 

As a courtesy, we will make every effort to provide 24 hours' notice if we need to cancel a session, and will offer to reschedule promptly. Between-session contact by phone, email, or text is welcome for scheduling purposes. For coaching-related matters, we ask that substantive conversations be reserved for scheduled sessions, as important issues are best addressed in that context.

 

5. Payments & Refunds

Payment for coaching sessions is processed securely through PayPal. By completing a purchase, you agree to PayPal's terms of service.

 

All sales are considered final. However, we understand that circumstances arise, and refund requests will be considered on a case-by-case basis. If you feel a refund is warranted, please reach out to us directly at mandy@harts-desire.com within 7 days of your session or purchase. We are committed to handling all requests with care and fairness.

 

Hart's Desire does not offer refunds for sessions that have already been completed or for digital content that has been accessed or downloaded.

 

6. Free Content & Blog

The articles, posts, and resources published on this website and through our Beehiiv newsletter are provided for informational and educational purposes only. They do not constitute professional advice of any kind — including legal, medical, psychological, or therapeutic advice.

 

You are welcome to share our content with proper attribution to Hart's Desire and a link back to the original source. Reproducing or republishing our content in full without permission is not permitted.

 

7. Intellectual Property

All content on this website — including but not limited to written content, graphics, branding, and the Hart's Desire name and logo — is the intellectual property of Hart's Desire and may not be copied, reproduced, distributed, or used for commercial purposes without express written permission.

 

8. Confidentiality

Your identity as a client and everything shared in sessions is held in strict confidence. Any session notes kept for record-keeping purposes will not contain your name or identifying information.

 

Confidentiality has the following exceptions:

If you disclose an intent to harm yourself or others

If disclosure is required by law or court order

 

We ask that clients respect the confidentiality of the coaching relationship and refrain from recording sessions without prior written consent.

 

9. Termination of Services

Either party may terminate this coaching relationship at any time and for any reason. No services shall be started or ended without written notification (an email is sufficient).

 

If you wish to continue coaching with a different practitioner or transition to therapy, we will make every effort to support that transition and provide referrals as appropriate.

 

10. Limitation of Liability

Hart's Desire and its owner are not liable for any direct, indirect, incidental, or consequential damages arising from your use of this website or participation in coaching services. This includes, but is not limited to, decisions made based on content found on this site or outcomes resulting from coaching sessions.

 

By using this site and engaging our services, you agree to take full personal responsibility for your choices and their outcomes.

 

11. Third-Party Platforms

Our website integrates with third-party platforms including PayPal, Beehiiv, Google Calendar, and Spotify. Your use of these platforms is subject to their respective terms of service and privacy policies. Hart's Desire is not responsible for the practices or content of these third-party services.

 

12. External Links

This website may contain links to external websites, including our social media profiles on Facebook, Instagram, LinkedIn, and YouTube. These links are provided for convenience only. Hart's Desire does not endorse or control the content of external sites and is not responsible for their privacy practices or content.

 

13. Changes to These Terms

We may update these Terms & Conditions from time to time. When we do, we will update the Effective Date at the top of this page. Continued use of this website or our services after any changes constitutes your acceptance of the updated terms.

 

14. Governing Law

These Terms & Conditions are governed by the laws of the State of Texas, without regard to conflict of law principles. Any disputes arising under these terms shall be resolved in the appropriate courts of Texas.

 

15. Contact Us

If you have any questions about these Terms & Conditions, please reach out:

 

Hart's Desire

Website: www.harts-desire.com

Email: mandy@harts-desire.com

Toll-Free: 1-844-255-4278