Privacy Policy

1. Who We Are

Hart's Desire is a holistic intimacy and relationship coaching practice offering one-on-one coaching services, digital products, and educational content. We operate online and serve clients and readers worldwide.

 

2. Information We Collect

a. Information You Provide Directly

When you reach out through our contact form, purchase a product or service, or subscribe to our email list, we may collect:

• Your name

• Your email address

• Your phone number (if you opt in to SMS communications)

• Any information you voluntarily share in your message or intake forms

 

b. Automatically Collected Information

When you visit our website, we automatically collect certain technical information via Google Analytics and cookies, including:

• IP address and general location data

• Browser type and device information

• Pages viewed and time spent on the site

• Referring website or search terms used to find us

• User interactions such as clicks and scroll depth

This data is collected through Google Analytics and other cookies and tracking technologies (see Section 11 for details).

 

3. SMS & Phone Communication

If you choose to provide your phone number and opt in to receive text messages from Hart's Desire, the following terms apply:

 

Opt-In Consent

By submitting your phone number and checking the SMS opt-in box (or otherwise affirmatively consenting), you agree to receive text messages from Hart's Desire. These may include:

• Appointment reminders and scheduling updates

• Responses to your inquiries

• Promotional messages, offers, or updates about our services and content

 

Message Frequency & Charges

Message frequency varies based on your interactions with us. Standard message and data rates may apply depending on your mobile carrier and plan.

 

How to Opt Out

You can opt out of SMS communications at any time by replying STOP to any text message you receive from us. After opting out, you will receive one final confirmation text and no further messages will be sent.

 

Help

For assistance, reply HELP to any SMS from us, or contact us directly using the information in Section 9.

 

No Sharing of Phone Numbers

We do not sell, rent, or share your phone number with third parties for their own marketing purposes.

 

4. Payments

Hart's Desire uses PayPal to process payments for coaching services and digital products. When you make a purchase, you will be directed to PayPal's secure platform to complete your transaction.

 

We do not directly collect or store your payment card information. PayPal handles all payment data in accordance with their own Privacy Policy, which you can review at paypal.com. By making a purchase, you agree to PayPal's terms and privacy practices.

 

We may receive limited transaction information from PayPal (such as confirmation that a payment was completed and the amount), which we use solely for order fulfillment and record-keeping purposes.

 

5. Newsletter & Blog (Beehiiv)

Hart's Desire uses Beehiiv to manage our newsletter and blog content. If you subscribe to our newsletter or engage with our blog through Beehiiv, your email address and any other information you provide will be collected and stored by Beehiiv on our behalf.

 

Beehiiv may also collect certain usage data, such as whether you opened an email or clicked a link, to help us understand what content resonates with our readers. This data is used solely to improve the quality and relevance of what we send you.

 

You can unsubscribe from our newsletter at any time by clicking the "unsubscribe" link included in every email. Beehiiv processes your data in accordance with their own Privacy Policy, which you can review at beehiiv.com.

 

6. Scheduling (Embedded Google Calendar)

Our website includes an embedded Google Calendar to help you view availability and schedule sessions. Because this calendar is embedded directly on our site, Google's scripts load automatically when you visit the relevant page — meaning Google may collect certain data about your visit (such as your IP address, browser type, and cookies) even if you don't click or interact with the calendar.

 

This data is collected and processed by Google in accordance with their Privacy Policy, which you can review at policies.google.com/privacy. If you book a session through the calendar, any information you provide will be used solely to confirm and manage your appointment.

 

7. Embedded Podcast Player (Spotify)

Our website features an embedded Spotify podcast player. Like the Google Calendar, this player loads Spotify's scripts directly on our site, which means Spotify may collect data about your visit — including your IP address, device information, and listening behavior — regardless of whether you press play.

 

If you're logged into Spotify while visiting our site, Spotify may also associate your visit with your account. This data is governed by Spotify's Privacy Policy, which you can review at spotify.com/privacy. Hart's Desire does not receive or control the data Spotify collects through its embedded player.

 

8. Social Media

Our website includes links to our social media profiles on the following platforms:

• Facebook

• Instagram

• LinkedIn

• YouTube

 

These links will take you away from our website and to third-party platforms, each with their own privacy policies and data practices. We encourage you to review the privacy policies of any social media platform you use. Hart's Desire is not responsible for the content or privacy practices of these external sites.

 

If you choose to follow, message, or engage with us on social media, please be aware that those interactions are governed by the respective platform's terms — not this Privacy Policy.

 

9. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide coaching or client services

• Process purchases and deliver digital products

• Send you content, updates, or promotional materials you've opted into

• Communicate with you via email or SMS (based on your preferences)

• Improve our website, content, and offerings

• Comply with legal obligations

 

We will never use your information in ways that feel invasive or disrespectful of the trust you've placed in us.

 

10. How We Share Your Information

We do not sell your personal information. We may share it in limited circumstances:

• With trusted service providers who help us operate our website and services (such as email platforms, payment processors, or scheduling tools) — these parties are required to keep your information confidential

• If required by law, regulation, or court order

• To protect the rights, safety, or property of Hart's Desire or others

 

11. Cookies & Google Analytics

Our website uses cookies — small files stored on your device — and Google Analytics, a web analytics service provided by Google LLC. Google Analytics collects information about how visitors use our site, including pages visited, time spent, and actions taken. This helps us understand our audience and improve our content and services.

 

Google Analytics may collect your IP address, browser type, device information, and browsing behavior on our site. This data is processed by Google and is subject to Google's Privacy Policy, which you can review at policies.google.com/privacy.

 

You can opt out of Google Analytics tracking in the following ways:

• Install the Google Analytics Opt-Out Browser Add-on at tools.google.com/dlpage/gaoptout

• Adjust your browser settings to block or delete cookies

• Use your browser's private or incognito mode

 

Note that disabling cookies may affect the functionality of certain features on our website.

 

12. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this policy, or as required by law. When your data is no longer needed, we take reasonable steps to securely delete or anonymize it.

 

13. Your Rights & Choices

You have the right to:

• Access the personal information we hold about you

• Request correction of inaccurate data

• Request deletion of your data (subject to legal obligations)

• Opt out of marketing emails at any time by clicking "unsubscribe" in any email

• Opt out of SMS messages at any time by replying STOP

 

To exercise any of these rights, please contact us using the information below.

 

14. Contact Us

If you have questions about this Privacy Policy or how your information is handled, we'd love to hear from you:

 

Hart's Desire

Website: www.harts-desire.com

Email: mandy@harts-desire.com

Toll-Free: 1-844-255-4278

 

15. Updates to This Policy

We may update this Privacy Policy from time to time. When we do, we'll revise the Effective Date at the top of this page. We encourage you to review it periodically so you're always informed about how we protect your information.

 

By continuing to use our website and services, you acknowledge that you have read and understood this Privacy Policy.

 

— Hart's Desire Coaching | Going after your heart's desire —